AvMed is one of Florida’s oldest and largest not-for-profit health plans, serving approximately 230,000 members across 30 counties. Since 2014, AvMed Medicare has received a 4-Star (or higher) overall quality rating, demonstrating their ongoing commitment to quality and member satisfaction.
Like many successful Medicare plans, AvMed knew that maintaining their 4-Star rating would be crucial but increasingly difficult, so they partnered with leading consumer engagement company NovuHealth to help ensure they stayed at or above the 4-Star threshold without falling back.
Download the case study to see how NovuHealth helped AvMed improve program participation, close more care gaps and increase digital engagement year-over-year since 2016.
Read more: [BLOG POST] The quality paradox: Improving performance by motivating the unengaged
NovuHealth is the leading healthcare consumer engagement company, driven to improve consumer health and health plan performance. NovuHealth motivates consumers to complete high-value healthcare activities by leveraging its sophisticated engagement platform, proven loyalty and behavioral science strategies, and deep industry and regulatory expertise. Headquartered in Minneapolis, NovuHealth has worked with nearly 40 health plans and served more than 25 million consumers across all 50 states. Learn more at novuhealth.com.