The NovuHealth Engagement Blog
Consumer engagement is currently one of the most talked-about topics in healthcare, and not just among marketing or member retention teams. Financial decision-makers are making it a priority as well. In fact, a recent survey from the Deloitte Center for Health Solutions…
NovuHealth recently welcomed UnitedHealthcare CEO Steve Nelson to speak at an all-employee quarterly meeting. Nelson shared his perspective on the future of healthcare and how leading healthcare companies can address an increasingly complex set of consumer…
Leading health plan executives know their plan’s performance is largely tied to how well they engage members and motivate them to take action. And they also know that engaging…
Health plans know that getting some members to participate in their own care is no easy task. The challenges are even greater with a Medicaid population due to the diversity across the population…
The next frontier in population health management is getting to know members as individuals—beyond the clinical setting. But how can you do that with limited data?…
Consumers today expect a personalized, high-touch experience from every brand or service they interact with—including their health plan.
But most plans aren’t sure how to design a consumer experience that drives both member satisfaction…
