Lessons from Leaders: The 7 Habits of High-Performing Health Plans
Leading health plan executives know their plan’s performance is largely tied to how well they engage members and motivate them to take action. And they also know that engaging…
Engaging Insights
The NovuHealth Engagement Blog
CATEGORY: Consumerism
3 myths and misconceptions about Medicaid member engagement
Health plans know that getting some members to participate in their own care is no easy task. The challenges are even greater with a Medicaid population due to the diversity across the population…
Consumer data: the secret weapon for improving quality scores
The next frontier in population health management is getting to know members as individuals—beyond the clinical setting. But how can you do that with limited data?…
Unleashing the power of the consumer to drive plan performance
Consumers today expect a personalized, high-touch experience from every brand or service they interact with—including their health plan.
But most plans aren’t sure how to design a consumer experience that drives both member satisfaction…
Our top 6 blog posts from 2018
Year-end is a time for reflection and assessment, especially for health plans. It’s also a time to evaluate priorities for the coming year. As you continue to plan your member engagement initiatives for 2019…
NovuHealth CEO Tom Wicka’s top 3 predictions for 2019
As CEO, I often get asked to talk about what’s next in healthcare, and what health plans can do to stay relevant and competitive. When I consider the events of the past few years…
